1. Free Consultation Services

The majority of services provided by Energy Gas Deal including:

• Initial consultations
• Energy plan comparisons
• Eligibility assessments
• Enrollment assistance

are offered at no cost. You are not required to make any payment to receive guidance or consultation from our team.

2. Paid Services

In certain situations, we may offer optional paid services, such as:

• Administrative processing
• Expedited service handling
• Premium consultation or advisory packages

Any applicable fees will always be clearly communicated and approved by you in advance before the service is provided.

3. Refund Eligibility

If you have paid for a specific service, you may qualify for a refund under the following conditions:

• You request a refund within 7 calendar days of the payment date
• The service was not delivered or significantly different from what was promised
• The main deliverable or outcome of the paid service has not yet been completed

4. Non-Refundable Situations

Refunds will not be provided in the following cases:

• The consultation or paid service has already been fully completed
• You decide not to proceed after receiving consultation (no fees apply in such cases)
• Expected savings were not achieved (savings are not guaranteed)
• Refund request is made after 7 days from the payment date

5. How to Request a Refund

To request a refund, please contact us within the eligible timeframe:

Email: info@energygasdeal.com
Phone: +1 888 595 1018

Please include:

• Your full name
• Date of service or payment
• Reason for the refund request

We aim to review and process refund requests within 5 business days.

6. Third-Party Charges

Energy Gas Deal is not responsible for any charges applied by:

• Energy or gas providers
• Government programs
• Third-party service providers

If you have a billing issue with a utility provider, you should contact them directly or consult your local regulatory authority.

7. Contact Us

If you have any questions regarding this Refund Policy, please contact us:

Energy Gas Deal
Website: https://energygasdeal.com
Email: info@energygasdeal.com
Phone: +1 866 993 3913